Regardless of the product or service you are trying to sell, good customer service is essential to attracting and retaining customers.
Join us for a workshop that will explore customer service best practices, including how to build customer loyalty, deal with dissatisfied customers, handle service mistakes, and implement effective strategies.
Speakers:
Jay Devine, Partner, Devine + Powers
Thomas Mann, President, All Event Party Rental and Winner of the Chamber’s 2012 “Customer Service Excellence of the Year” award
Registration
Registration is Closed
Registration/Cancellation Policy:
Pre-registration is necessary, availability is not guaranteed for walk-ins. Payment is required upon registration/entrance. No refunds will be given one week prior to program/event. Substitutions may be made. Tickets will be held at the door. Reserved seating for tables of 10 only. Please advise your guests that tickets will be held at the door under your company name.
Attendee Policy:
GPCC programs are privately sponsored events with a structured format. No demonstrations or other disruptions will be tolerated. Violation of this policy may result in the attendee's removal from the premises without refund, in addition to possible legal remedies.