Join us to hear the best techniques on how to connect with your clients and deliver exceptional customer service. This workshop will focus on methods to reduce miscommunication, make your customers feel important and appreciated, and deliver your company’s competitive edge.
, Director of Mass Business Marketing and Premise Sales, Verizon
, Owner, Nigro's Auto Body & Winner of GPCC's 2013 Customer Service Excellence of the Year Award
, President, Temple Solutions
Moderated By: Katie Iorio Martin
, President and Partner, Dale Carnegie Training of Philadelphia and Allentown PA
For more information on Small Business Week
, visit: www.greaterphilachamber.com/smallbizwk
You might also be interested in attending, Creating Contagious Content for Your Business
on May 17. Featuring New York Times bestselling author and Wharton Professor, Jonah Berger. Berger is an expert on social epidemics, and how products, ideas, and behaviors catch on and become popular.
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Pre-registration is necessary, availability is not guaranteed for walk-ins. Payment is required upon registration/entrance. No refunds will be given one week prior to program/event. Substitutions may be made. Tickets will be held at the door. Reserved seating for tables of 10 only. Please advise your guests that tickets will be held at the door under your company name.
GPCC programs are privately sponsored events with a structured format. No demonstrations or other disruptions will be tolerated. Violation of this policy may result in the attendee's removal from the premises without refund, in addition to possible legal remedies.